privacy policy
Ascent Guides are committed to protecting your privacy & ensuring the security of your personal information. This Privacy & Data Protection policy explains how we collect, use & safeguard your data when you visit our website, engage with our services, or participate on a course or trip.
Information We Collect
1.1 Personal Information
Ascent Guides may collect the following types of personal information:
- Contact Information: Name, email address, phone number. Date of Birth
- Booking Details: Information related to your course or trip bookings.
- Payment Information: Card details or other payment information.
- Medical Information: Health & medical details relevant to your participation in a course or trip.
- Emergency Contact: Name & contact details of your emergency contact person.
1.2 Non-Personal Information
Ascent Guides may also collect non-personal information, such as: - Website Usage Data: IP address, browser type, pages visited & other analytics data.
How We Use Your Information
Ascent Guides may use your information for the following purposes:
- Booking and Communication: To process bookings, confirmations & communicate with you about your course or trip.
- Safety and Emergency: To ensure your safety during activities, including sharing relevant medical information to Ascent Guide staff.
- Marketing: To send you promotional materials and updates about other course or trip, with the option to opt-out.
- Analytics: To analyse website usage & improve our services.
Data Protection Measures
- Security: Ascent Guides employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration & destruction.
- Data Retention: Ascent Guides retain your personal information only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
- Third Parties: Ascent Guides do not sell, trade, or transfer your personal information to third parties without your explicit consent, except as required for legal or regulatory purposes.
your choice
- Access & correct your information: You can request access to your personal information & ask to correct any inaccuracies.
- Withdraw consent: You can withdraw your consent for the processing of your information at any time.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Please review the policy periodically for changes.
CONTACT US
If you have any questions or concerns about our privacy practices, please contact us.
ASCENT GUIDES
LEARN, EXPLORE, GET INSPIRED!
WALKING
SCRAMBLING
CLIMBING
ISLE OF SKYE
DOG SITTING
ABOUT
CONTACT
Designed by Nadia Keating
STAY UP TO DATE
Don’t miss our latest course offerings & dates.
ASCENT GUIDES 